The Nursing Office.Com ,(now on its 10th-year), is a non-profit organization taking care of nurses and communities through a Community and Public Health Delivery System, “The Nurse is IN” program. . COM stands for Communities, as such; it is the Nursing office for Communities.
The Nursing Office provides technical support to organizations and develops coalitions for its Healthcare Delivery Model, using “Shared Mission, Shared Governance and Shared Resources”. The Nursing Office.Com maintains its office in Richmond Hill ,New York , and provides and maintains a Community Center , particularly, The Philippine Community Center Services for Aging.
The Nursing Office. Com has a team of professional, dedicated and experienced nurses at your service.
Myrna D. Santos, MSN, RN
Chief Nurse Executive/ Founder
Antonio B. Jayoma, MSPHN, MBA, CCRN
Associate Chief Nurse
Ayal B. Lindeman, EMT, LPN
Community Emergency Response Team
The Nursing Office Philippines
Carmel B. Sanchez, MA, RN
Lutgarda Resurreccion, BA
Nieva Quezon Burdick
Chief Financial Officer
Accounting & Finance
Director/Creative Design/Technical Support
Aida Roy-Fernandez, MA, RN
Kitty Lin, Real Estate Broker
Eugene Kaganovich, BSN, RN, CDE
Luz D. Talbot
Nilda Berguido, BSN,RN
Marcos Panlilio (Director/ Extended Arts)
Paul Hartwell, MBA
Rose Campos, BSW (HR Services)
Yolanda Nurse, MSA, RN
Saileng Foo, BSN, RN
Ma. Consuelo Almonte
Aka Fausto Devera
Fr. Ramon Saavedra
Fr. Marcellinus Uwandu
Resident Pastoral Ministers
Jennifer DiBiase, LCSW
Event Planning Director
Mary L. Santos
Robert Santos, Jr.
John Joseph Thater
Julia Reid Adelan
Myrna D. Santos
Myrna D Santos, RN, MSN
A Leader, Mentor and Nurse Advocate
I appreciate the dedication, passion and service of every nurse. I recognize their contribution to the global healthcare. I respect man’s dignity and autonomy toward the right to self-direction and self-preservation. I believe and support the individual and group efforts of nurses towards holistic life. I value all nurses and recognize the need to meet their basic needs: physical, spiritual, mental, social and financial so they can be freed of burden to unselfishly give service to the community.
83-19 116th Street #1H
Kew Gardens, NY 11418
RELATED Morgan Stanley, NY (May 2008 – Nov 2011)
Foreign Exchange Specialist (Consultant) – MSCG & MSCS Accounts Claims Foreign Exchange, Investigations and Claims, Baltimore, Maryland from Aug 17, 2009-Nov 30, 2011
-Handled claims and investigations of outgoing/incoming FX claims which resulted from late payments or payments made in error by MS or its clients.
-Responsible for researching any open items on FX’s bank account to determine the source of open items and its validity.
-In depth understanding of FX products including SPOT, Forward, NDF and FX options and how product settled and confirmed.
-Knowledge of claims process, investigation process and bank reconciliation.
-Knowledge of local and international compensation rules e.g. IFSA, EONIA
-Heavy interaction with corporate clients, hedge funds administrators, custodians and agent banks, interbank, counterparts and internal departments on daily basis.
-Possess interpersonal and communication skills and strong written skills.
-Proficient use of SWIFT, email and creation of spreadsheets.
-Result-oriented and produced tangible results in terms of recovering compensation owed MS and handled MS payable claims in an efficient, timely and cost effective manner.
-Strong problem solving skills, effective negotiation skills and was able to reduce claims against MS through management skills. Streamlined and improved claims process.
CITIBANK New York, NY (Feb 2005 – April 2008)
Senior FX Customer Liaison Specialist, NY FX Investigations-multi currency funds transfer-global payments.
-Investigated claims if either non-receipt or recall by using: Tracs, Fuego, ReconFrontier, PegaReach and,Microsoft Systems.
-Researched thoroughly and resolved foreign exchange transfer issues. Handled highly sensitive clients on related systemic issues.
-Consistently interacted with FO on erroneous trade.
-Gathered details BO and MO if necessary.
-Presented claims to customers. On recall claims, requested via swift BV or use of funds.
-Followed up consistently either the remitting banks, fund managers or customers when claims will be settled.
-Initiated meetings with customers where large sums of claims are involved.
-Processed closing of claims upon receipt of compensation, BV or use of funds. UOF, the difference of uof be written off, seek the approval of trader or back office manager, claims manager and dept head/director with Corrective Action. Three years, collected approximately $4MM. Very confident with my ability to interact with customers and coworkers.
Manhattan Nail Inc, Finance Dept (2000-2005)
Purchased software to accurately monitor warehouse inventory. Supported President with appropriate information in regards to pricing of products, Provided financial assistance in areas of Sales, Marketing Management and administration of banking. Conducted semi-annual inventory. Performed research to benefit the company for possible new products as well as prospective customers.
LID LTD, New York, Salesmen’s Coordinator – Jewelry (1998-2000)
Full-Charged Bookkeeper (1994-1997)
Released diamond jewelries amount based on insurance coverage up to 2.5MM. Obtained customers’ purchases and returns. Provided accurate books for the accountant for P&L and taxes purposes as F/C bookkeeper.
EDUCATION Bachelor of Arts, Major Mathematics, Minor English, Columban College, Philippines
Certified Computer Programming, Baruch College, New York
SKILLS ReconPlus, PegaReach, Tracs, ICT/SCD, ACCTivate, Microsoft Word, Excel, Outlook, Quickbooks.
VOLUNTEER Mentor For Living School 2009 to 2011. Member of Morgan Stanley Training Workshop.
Member of Baltimore Women’s Leadership Committee.
LUTGARDA M. RESURRECCION “LUDY”
SUMMARY: Educator and Researcher with over 25 years of experience, including 10 years in Public Health education, Community organizing & Public advocacy, and over 12 years as Legal writer/paralegal, Interpreter , and Translator.
RECIPIENT: U.S. Residency based on “National Interest Waiver: Alien of Exceptional Ability or Member of the professions holding an advanced degree,” as approved by U.S. Citizenship & Immigration Services (USCIS), December 26, 1996, based on work as HIV/AIDS Health Educator for Asian & Pacific Islander community in the U.S.
The Nursing Office Sept. 11, 2011 – present
Director of Program Development
Co-authored with Myrna D. Santos, BSN: 1) Concept Paper on Learning, Health, and Wellness Center for the City of Passaic, NJ (Feb’ 12), based on “Challenging the Health Care Apartheid: Equality and Equity for People of Color, A Report on the Community Health Survey, supported by the New York State Dept of Health, Office of Minority Health and the US DHHS – Region II Office of Minority Health, New York City, Sept, 1998; 2) with Ping Panlilio, Concept paper on Extended Arts Centre, 52 North Avenue, NJ (July’12); 3) Concept paper on Philippine Retirement Facility Model in Malarayat, Lipa City, Batangas, Philippines (Feb’12); and 4) with Dr. Zal Velez, Fr. Ben Beltran, and Ping Panlilio, Zarzuela Filipina Concept & Production based on the historical novel, Las Islas Filipinas, by Cristo Rey Alunan (Nov’12).
Asian & Pacific Islander Coalition on HIV/AIDS (APICHA, Inc.) Oct. 1992 – Jqn. 1999
Volunteer Program Coordinator / Community Health Educator
Responsible for recruiting, training, supervising volunteers and interns. Designed basic & advanced
HIV/AIDS training curricula for volunteers and peer educators. Co-designed Women's Self-Defense course for Asian women and volunteers. Supervised training activities for the NYC Dept. of Health Peer Training Institute (PTI). Coordinated ethnic communities outreach events. Managed editing and production of APICHA's Quarterly Newsletter. Coordinated HIV/AIDS Leadership network for policy and advocacy. Conducted Technical Assistance workshops on developing Volunteer/Peer programs for all Asian AIDS service organizations, in San Francisco, Seattle, and New York City, in conferences organized by The Asian & Pacific Islander American Health Forum & the Center for Disease Control & Prevention (CDC).
Appointed Community Advisor (1996-98) and Voting Member of the New York State Dept of
Health AIDS Institute’s HIV Prevention Planning Group, and elected Chair, Immigrant & Migrant
Coalition for the Advancement of Filipino Women, Inc.
(CAFW), New York City Sept. 1994 – Sept. 2004
Co-Founder & Secretary - Treasurer
Organized free health clinics for uninsured, low-income, immigrant women and their families in Queens,Manhattan, the Bronx, and Jersey City (1994-98). Peer Reviewer for Challenging the Health Care Apartheid: Equality and Equity for People of Color, A Report on the Community Health Survey, supported by the New York State Dept of Health, Office of Minority Health and the US DHHS – Region II
Office of Minority Health, New York City, September 1998.
Village Care Plus, Inc. August 1999 – July 2000
Education Specialist / Office Manager
Assisted in developing orientation and continuing education curricula for all home care field and office staff. Coordinated orientation and mandatory in-service classes for all staff. Maintained records on staff compliance with state regulations on in-service requirements.
Assisted Director of Professional Services in Continuing Quality Improvement (CQI) projects in education and home care service provision. Coordinated with Director in screening, competence testing, and evaluations of field staff. As team member, achieved score of "95 with commendation" from the Joint Commission on Accreditation of Health Care Organizations (JCAHCO) Survey, November 9, 1999. As Office Manager, facilitated scheduling systems, payroll and billing, and maintenance of patient records. Monitored office systems and procedures, physical plant requirements, emergency and safety procedures.
HIV/AIDS CONFERENCE PRESENTATIONS & PARTICIPATION
One (1) international and four (4) national presentations on the impact of HIV/AIDS on immigrant Asian Women and Migrant and Seasonal Farm Workers' Unmet HIV Prevention Planning and Service Needs, 1999 – 2000.
Presenter, “HIV & Asian Pacific Islander Women in New York City,” World Women’s Conference, Beijing, PROC, September 1995.
Participant, Asian & Pacific Islander HIV Leadership Summit, San Diego, CA, September 1998.
Participant, Asian & Pacific Islander HIV Community Plg Grp Mig, Honolulu, HI, Oct 15-16/00.
AWARDS: Achievement Award "Women Putting Their Stamp on America," for Women's
History Month, by the Bronx Borough President F. Ferrer, March 17, 1999.
Community Service Award as TULAY Project HIV/AIDS Educator, Philippine
American Communities Executive Council (PACEC, Inc.), May 25, 1995.
AMAUAN Filipino American Multi-Arts Center, Inc., NYC Aug '89 - Sept'92
Responsible for planning & implementing Filipino traditional arts & culture workshops, exhibits, & film festivals for the Filipino-American communities in the NY Metropolitan Tri-state Area.
Medical Office of Dr. Jacobson, 5th Avenue, New York City February - Dec'91
Responsible for appointments, billing, and office maintenance.
Maryknoll (now Miriam College), Quezon City, Philippines 1973 - 1989
Communication Arts Department
Instructor of English grammar & composition, literature, and communication arts;
Bilingual Education & Remedial English
Research & Publications Management Officer 1981 – 1988
Responsible for conceptualizing, research, & publication of the Maryknoll Faculty Research Journal.
Women's Resource and Research Center, Miriam College 1987 – 1989
Co-founder and Publications Manager
Planned and implemented programs in women's studies, research training, women's health & sexuality workshops, including reproductive rights and domestic violence.
University of the Philippines Law Center 1978 - 1982
Assistant Professor and Research Associate
Conducted 5-year socio-legal research project on legal procedures for juvenile offenders, attitudes of
judges, lawyers, police, and social workers, and offenders' recidivism and rehabilitation. Designed &
implemented 12-month research training workshops for lawyers and judges. Designed & implemented evaluation study of the National Legal Education & Popularizing the Law Projects.
Population Commission of the Philippines 1972 - 1973
Research Assistant: Conducted 200 interviews in 5 Filipino languages for Family Planning Clinic
University of the Philippines, Dept. of English & Comparative Literature 1970 - 1972
Teaching Assistant: Taught Freshman English & Composition and Research Paper Writing
Neil A. Weinrib & Associates November 2000 – present
291 Broadway, 17th Floor, NY, NY 10007
Assisting attorneys in drafting labor certification applications and immigrant petitions for legal permanent residency. Researching case law in response to Labor Department & Immigration requests for evidence. Training new paralegals and law clerks and assisting attorneys in managing client cases and accounts. Translating, interpreting, and transcribing for clients.
Court Interpreter & Translator (free-lance) 1992 – present
EDUCATION: Bachelor of Arts in English and Comparative Literature, University of the Philippines
Master of Arts, Communication Research (units), University of the Philippines
Master of Science in Legal Studies, Kaplan University (units), IL, USA
NILDA R. BERGUIDO,RN, BSN,CCRN,PT
A Nurse Leader, Mentor, and Health Advocate
Nursing is a universal profession that is not bound by race and cultural diversity. Caring is the expression of the nurses dedication, passion and service to humanity. I shall remain at the service of nurses and advocate health for all.
Antonio B. Jayoma, RN, MSPHN, MBA, CCRN
A Nurse Leader,Visionary, Mentor, Educator
Nursing is viewed as a passion to serve humanity for a common good. It is a good that is delivered in times of personal crises, illnesses, societal conflicts and at peace. Nurses are expected to deliver in the midst of diversities and challenges, and have known to conquer them all inorder to deliver great purposes such as promoting health and nursing the afflicted ones. I believe that nurses do need and help each other to reach their goals they set for themselves, and for the communities and societies they serve.
Potri Ranka Manis Queano Nur, MA, RN
Artist-activist, founder of a dance theater, Kinding Sindaw Melayu Heritage, and co-founder of Kalusugan Coalition. She is a holistic nurse who promotes the healing modality called Resilient Ancestral Nurturing Knowledge and Arts (RANKA).
She is a nurse educator and critical care nurse. She is an integrative healer who uses dance forms from ancient legends, epics and myths and the stories it carry to relieve pain and regain self esteem by empowering the persona through liberating integrated theater arts workshops.
Potri makes science and art merge as a healing journey from historical trauma and colonial mental captivity (colonial mentality depression). She is an international speaker on varied areas of interests and expertise.
Ayal B. Lindeman is a licensed practical nurse, emergency medical technician and disaster response specialist, who has served on site in eleven major disasters. Community Emergency Response Team Member (CERT) and Community Emergency Response Team Trainer (CERT Trainer), as well as a member of the Churches of Scientology Disaster Response Team, a fully-certified National Volunteer Organization Active in Disaster (NVOAD). He is also a member of his County Assist Team CISM.
He served as a forward Triage in the Volunteer Field Hospital and then assisted with logistics and supplies N.Y.C. 911 response. During the 04 Hurricane season he assisted in the field and at the ‘ground zero’ County Emergency Operations Center level in Florida, hurricanes Charley, Frances, Ivan and Jean. In 05 Hurricanes Katrina, Rita and Wilma. again in the field as well as at the ‘ ground zero’ County Emergency Operations Center level in Louisiana and Mississippi.
When a devastating earthquake struck Haiti in January 2010, he got to work soliciting medical supplies and personnel for transport to the island nation. He then deployed himself, served for 4 weeks at General Hospital PAP as well as in the UM Medishare field hospital. At the General Hospital he took on the care of four wards with one other volunteer from 1700 – 0800. He has made seven trips to Haiti to date. He also assisted in Japan in the days following the earthquake and tsunami of 2011, volunteering the north eastern regions which suffered some of the greatest damage.
When not on-site at a tragedy, Lindeman works to prepare other responders so they can be a resource, remain safe and avoid becoming a liability to the limited resources at disaster sites. Lindeman also trains community members in fundamental and basic first aid techniques using what is available to accomplish the task. “It is not just a question of learning to think outside of the box in these situations but rather a question of knowing how to use the box as a splint, plastic bags as gloves, cloth and forked sticks for traction”. Lindeman also teaches techniques for making safe drinking water, sanitation and hygiene WaSH, Oral Rehydration Formula at the community level as well as “Assists For Illness and Injury”. In the last twelve months he has trained over four thousand people in these techniques and also assisted as a nurse in clinics for over one thousand Haitians. Partnering with The 9-11 Fund, Haitian American Nurses Association, Archangel Airborne, Rockland County Haiti Relief Coalition as well as other NGOs to train anyone interested in learning these techniques.
AFFILIATIONS & COLLABORATORS
Teach Empower Advocate
TEA International Inc, is a non-profit organization whose main purpose is giving back to the community by helping the underprivileged and underserved population through humanitarian efforts: conducting annual medical-dental missions in depressed areas in the Philippines serving the indigents of these communities.
Philippine American Group for Active Seniors of America
A nonprofit organization located in Queens, New York to reach out to the growing number of isolated elderly Filipino Americans and to provide them with a hub where they can gather together to interact with other seniors and share their expertise in their given professions/talents and restore their pride and respect.